The Jail-Based Competency Restoration (JBCR) program will be evaluated through a combination of data tracking, analytics, and aggregate data compiled from stakeholder reports and participant survey responses. Program evaluation will occur continuously throughout the duration of the program, due to the nature of reporting standards. Data and metrics are due on a monthly, quarterly, biannual, and annual basis to various stakeholders. The Program Manager will self-monitor the JBCR Program at both the midpoint of the project (March 30th) and at the end of the fiscal year (August 31st).
The JBCR program uses a survey design to measure program participant satisfaction. Upon completion of the JBCR Program, the participant is provided with an exit survey inquiring about patient satisfaction in the following areas: quality of services provided, quality of service provided by medical staff, quality of service provided by clinical staff, and quality of service provided by peer support staff. Patients are also asked to respond to a series of statements regarding their treatment while in JBCR. Finally, there is an option for free response, where patients can express their opinion on the program using their own words. The data from the surveys is then analyzed and compiled into a final report, which will be submitted as part of the program evaluation.